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How
do I recover my username and password?
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Please go to the domain
management page and enter either your domain name or
email address into the password recovery field.
Your username and password will be sent to the registrant
contact for the domain, or the listed email of the member.
If either of these are NOT correct, and you CANNOT remember
your password, then you will need to fax
us a declaration on your company (or other) letterhead,
requesting your username and password be updated and then
forwarded to a new email address.
This document must be signed by an authorised representative
of the domain and the company (if registered in a company
name).
Please note, if you have multiple members with the same
email address, only the details of the member created
first will be sent out. In this case please enter the
specific domain name, or contact
one of our staff.
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I
have my domain, now I need web hosting!
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Purchasing a domain name is well, just that,
purchasing a licence over the domain name, and the right
to point it to a server. So, once you've purchased your
domain, the next logical step is to purchase hosting.
By no means are you obliged to host your site with Web101
Hosting & Designs, or host it at all, however if you
do wish to use our hosting services, there are many great
value plans.
Visit our Hosting page to
browse through our plans. |
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My
Nameservers won't update.
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Do you get "Invalid Nameservers"
at the top of the screen when redelegating your domain?
This could be for one of a couple of reasons.
Are the nameservers you're delegating to active hosts?
If you're delegating your .au domain, there's a chance
your nameservers have not yet been added to the .au registry.
In this circumstance, please notify
us.
If you're certain you have valid hosts, yet our system
still wont accept your domain. First check that you're
entering the IP address. If it still fails, well, it's
probably best you contact us.
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What
is the eligibility criteria for .au domain names?
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auDA Registration Guidelines:
In order to register a com.au or net.au domain name
you must fall into one of the following six categories and
fill out in full the specified fields:
- If you are an Australian registered company
- Your company name; and
- your Australian Company Number (ACN)
- If you are Trading under an Australian Registered
Business Name
- Your registered business name; and
- State or Territory of registration; and
- your Registered Business Number
- If you are an Australian partnership or sole trader
- Your Trading name; and
- Your Australian Business Number (ABN)
- If you are a Foreign company licensed to trade
in Australia
- Your Company name; and
- Your Australian Registered Body Number (ARBN)
- If you are an Australian Registered Trade Mark
Owner
- The Name of owner of the trademark; and
- The words comprising the trade mark; and
- The Trade Mark Number
- If you are an Australian Registered Trade Mark
Applicant
- Name of applicant; and
- Words comprising trade mark application; and
- Trade Mark Number
Restrictions on Domain Names
There are certain restrictions on the com au/net au domain
names you are allowed to purchase
Your domain name must
- Be an exact match of your business name or
trademark or,
- Be an abbreviation or acronym of your
business name or trademark or,
- Have a close and substantial connection with
your business type.
Examples of Close and Substantial Connections
- a product that your business manufactures or sells;
or
- a service that your business provides; or
- an event that your business organises or sponsors;
or
- an activity that your business facilitates, teaches
or trains; or
- a venue that your business operates; or
- a profession that your business' employees practise.
Click here
to register your name now.
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Where
can I obtain my registry key?
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We do not actually use 'Registry Keys',
this is an old term previously used under the 'Melbourne
IT' .au domain structure.
We use a centralised technology of a unique username
& password combination associated with your member
and all your domains, not just one. This replaces the
old 'registry key' system. Please advise your requesting
host or web developer of these details along with your
login url of the domain
management page.
If you do not wish for your host or developer to have
access to all your domains under your account, you may
wish to assign a technical contact of the specific domain
to your host/developer, giving them access to only that
domain with their own username/password. |
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How
Do I Retrieve my username & password?
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Please go to the domain
management page and enter either your domain name
or email address into the password recovery field.
Your username and password will be sent to the registrant
contact for the domain, or the listed email of the member.
If either of these are NOT correct, and you CANNOT remember
your password, then you will need to fax us a declaration
on your company (or other) letterhead, requesting your
username and password be updated and then forwarded to
a new email address.
This document must be signed by an authorised representative
of the domain and the company (if registered in a company
name).
Please note, if you have multiple members with the same
email address, only the details of the member created
first will be sent out. In this case please enter the
specific domain name, or contact
us.
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What
domain name is best for me?
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Every domain name has it's own unique purpose.
Below we'll run you through the benefits of each name:
.com.au
The ideal namespace for Australian commercial entities.
It is reserved for Australian entities with a valid ABN,
ACN, Registered Business Number or Incorporated Association
Number.
>>>Our Advice: If your business name is available
in the .com.au space, it's a must have. This is truely
Australia's premier space with over 200,000 registered.
.net.au
A great secondary namespace to .com.au, it has the same
eligibility criteria as .com.au, and has generally been
associated with the IT related sites in the past.
>>>Our Advice: If your .com.au is unavailable,
this is a great alternative. If you've already registered
your .com.au, you may wish to secure your .net.au for
furture use. It's no good to you if someone else owns
it!
.org.au
This domain space is reserved for Australian Not for profit
incorporated entities. Great if your a registered charity,
or not for profit group. It also happens to be the cheapest
namespace on the market.
.asn.au
The only non-personal Australian name that does not require
a registered commercial entity for registration. This
is perfect for Associations, church groups and sporting
clubs.
.id.au
The perfect namespace for individuals. The id.au 2LD is
for individuals only.
The following rules are to be read in conjunction with
the Eligibility and Allocation Rules for All Open 2LDs
http://auda.org.au/policies/auda-2005-01/.
1. To be eligible for a domain name in the id.au 2LD,
registrants must be:
a) an Australian citizen; or
b) an Australian resident.
2. Domain names in the id.au 2LD must:
a) exactly match the registrant’s
personal name; or
b) be an acronym or abbreviation of
the registrant’s personal name; or
c) be otherwise closely and substantially
connected to the registrant,
because the
domain name:
(i) is derived from one or more words of the registrant's
personal name; or
(ii)
includes one or more words of the registrant's personal
name; or
(iii)
is a personal name by which the registrant is known.
Sign
up Now or Check
Availability |
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How
do I transfer a domain?
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Have you ever wanted to manage all your
domains under the one roof (or under a simple one login
interface), or do you just need to bring your domains over
to a registrar with the service you deserve? Well making
the switch is easy. And best
yet, to transfer .au names to Web101 Group is FREE!
Making use of Web101 Group's wonderful services for your
existing domains is easy. All you need to do is go to
our domain
transfer page. This will explain how a transfer works,
and what you need to do.
To lodge multiple transfers, all you need to do is click
'find more domains' after adding your first domain to
the basket. Likewise, you may register domains in the
same action.
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How
do I register a domain name?
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All you have to do is go to our Domains
page and lodge a search in the domain search box.
You will be then told whether the domain is available
or not. If it's available, then you may continue with
the order, if not, please search again.
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What
service agreement am I bound to?
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Domain registration service agreement: .au,
.nz and TLD names |
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